Frequently Asked Questions
Find answers to common questions about hosting with mansionSource. If you don't see your question here, please reach out to our provider at concierge@mansion.com
How do I change my password?
What is a case size?
How to contact Faire support
What are testers?
EU Digital Services Act
What are product badges on Faire?
What is Showroom?
How do I start buying on Faire?
Prohibited Items on Faire for Retailers
Where is Faire available?
Faire account security best practices
How do returns work?
What payment methods does Faire accept?
How to buy internationally on Faire
What does it mean when a brand's shop is “On Pause”?
What is the Top Shop program?
What are brand tags on Faire?
What are promoted listings?
Faire Brand Referral Program Terms & Conditions
How to sign in if you forget your password
How can I close my Faire Account?